February 1999

Consumer Tip of The Month.

TELEPHONE BILL ALERT

ATTENTION CONSUMERS. READ YOUR TELEPHONE BILL VERY CAREFULLY. YOU COULD BE OVERCHARGED.

For example. I recently studied my long distance bill portion from AT &T. Guess what? That company overcharged me $14.00. They kept charging for directory assistance calls out of state when in fact I did not make those calls. They charge $1.40 for a directory assistance call. I think that is outrageous. When I do need a phone number I go on the internet and look up any who. If the number is listed I get it for nothing.

Back to AT +T. I insisted they over charged me in spite of their opposition to my claim. Eventually, I was proved right on Feb.24,l999 at 630pm by a supervisor named Jan.

I advise all consumers to look at their bills carefully for errors. The money you save may be your own.

That's all for this month,
Bill Bell

Send email to Tell Bell
Bill Bell started the original Consumer Affairs office in Revere City Hall in l976. He had a consumer column called Tell Bell that he has decided to duplicate on this board to help consumers regarding money saving and to educate concerning Consumer Protection Laws ( Chapter 93 A ).